Customer Care Team
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Every person’s needs are unique — and so is the care we provide. Our local teams take time to understand what matters most, designing support that fits seamlessly into daily life.
You are in safe-hands with Chime Care. We are not just a group of caregivers; we're compassionate individuals who genuinely care about the health and happiness of your family members.
Our visiting care service offers flexible, tailored support — from a few hours a week to multiple visits a day. Whether it’s help with daily routines, companionship, personal care or medication, our local carers provide a friendly face, practical help, and genuine companionship.
Each visit is designed around your loved one’s needs, helping them stay comfortable, independent, and confident in their own home.
For those who need ongoing support, our live-in care offers round-the-clock help from a dedicated carer who truly becomes part of the home.
It’s the perfect alternative to residential care — ensuring comfort, independence, and companionship, all within familiar surroundings and their community.
A good night’s rest makes all the difference — for both the person receiving care and their family.
Our night care service provides reassurance and practical support throughout the night, helping your loved one feel safe, settled, and cared for.
We offer both sleeping and waking night care.
For individuals with more advanced or specialist needs, our complex care service combines professional expertise with compassion and dignity.
From neurological conditions to post-surgical recovery, we create tailored care plans that promote safety, comfort, and quality of life — supported by our advanced systems and skilled teams.
Care is all about helping individuals live life to the fullest with confidence, compassion and dignity. The right care should improve their lives and include their families too - keeping them happier and healthier at home.
This is our mission to deliver with heart and innovation.
We’re so confident you’ll love the care and technology we provide that we’ll start with a complimentary assessment and your first hour of care completely free.
If, for any reason, you’re not fully satisfied after your first week of care, we promise to replace your caregiver and/or refund you*.
*(Terms apply — refunds at Chime Care's discretion, satisfaction guarantee available for new private clients only.)
We get it. Organising care can often be overwhelming, and you want to get it right. That's why we have broken down our most frequently asked questions about in-home care, Chime and more! Click the button below to read more.
